Gym Operations Manager — Elevate Member Experience

EōS Fitness; Houston (TX); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

401(k) + Company matching

Career development programs

Job summary

A leading fitness company in Houston is seeking an Operations Manager to oversee a dedicated service team and enhance customer experiences. The ideal candidate will have 2-3 years of operations management and strong customer service skills. Responsibilities include training staff, ensuring compliance with safety regulations, and maintaining high-quality service standards. The role offers competitive pay, full benefits, and a supportive team environment, making it perfect for those passionate about fitness and community engagement.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Excellent relationship-building skills.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service.
• Supervise staff across multiple areas.

Skills

Operations management experience

Customer service experience

Strong communication skills

Relationship building

Detail orientation

MS Office skills

Job description

A leading fitness company in Houston is seeking an Operations Manager to oversee a dedicated service team and enhance customer experiences. The ideal candidate will have 2-3 years of operations management and strong customer service skills. Responsibilities include training staff, ensuring compliance with safety regulations, and maintaining high-quality service standards. The role offers competitive pay, full benefits, and a supportive team environment, making it perfect for those passionate about fitness and community engagement.