Club Operations & Member Experience Lead

HFP Lake Jax, LLC; Lake Jackson (TX); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) plan

PF Black Card membership

Growth opportunities

Paid time off

Descripción de la vacante

Houston Fitness Partners, operating Planet Fitness locations, seeks an Assistant Club Manager to join a team that delivers a welcoming, high-service experience for members. You will help recruit, train, and supervise staff, ensuring compliance with policies while maintaining a clean, safe, and efficient club environment.

The role includes shift leadership, front desk duties, and collaboration with the Club Manager to oversee operations, reporting, and member satisfaction across the Houston area.

Formación

• Must be 18 years of age or older.
• High school diploma/GED preferred.
• Ability to pass a background check.
• Willing to become CPR/AED certified prior to gaining employment and maintain certification while employed.

Responsabilidades

• Assist in recruiting, hiring, training, and developing a high performing staff.
• Lead by example and maintain a welcoming atmosphere for members and guests.
• Resolve member concerns in a fair and equitable manner.
• Support Club Manager with reporting, inventory, and other duties as needed.
• Enforce company policies and procedures with staff and members.
• Handle front desk duties including answering phones and assisting members.
• Ensure opening/closing of gym follows proper protocols.
• Oversee cleaning and maintenance of facility and safety of staff and members.
• Coordinate equipment repair communication in a timely manner.
• Work at any Planet Fitness location within the Houston Fitness Partners franchise.

Conocimientos

Customer service

PF experience

Leadership

Communication

MS Office

Problem solving

Educación

High school diploma/GED

CPR/AED certification

Herramientas

Microsoft Office

Descripción del empleo

Houston Fitness Partners, operating Planet Fitness locations, seeks an Assistant Club Manager to join a team that delivers a welcoming, high-service experience for members. You will help recruit, train, and supervise staff, ensuring compliance with policies while maintaining a clean, safe, and efficient club environment.

The role includes shift leadership, front desk duties, and collaboration with the Club Manager to oversee operations, reporting, and member satisfaction across the Houston area.