Member Experience & Membership Sales Specialist

Workout Anytime; Destin (FL); On-site; USD 26,000 - 42,000; Full time

Job summary

Workout Anytime in Destin, FL, seeks a proactive Member Experience Expert to deliver outstanding service, drive membership sales, and support daily club operations. You will greet members, lead tours, process memberships, and maintain a clean, welcoming environment across shifts.

The ideal candidate is energetic, sales-minded, and passionate about helping others while contributing to the club’s growth and success. Flexible hours are required.

Qualifications

• High school diploma or equivalent.
• Previous customer service, hospitality, retail, or sales experience preferred.
• Strong communication and interpersonal skills.
• Positive attitude with a passion for helping others.
• Basic computer and point-of-sale system experience.
• Ability to multitask in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet every member and guest with enthusiasm and professionalism.
• Build positive relationships to create a welcoming club environment.
• Ensure members check in properly and resolve issues.
• Respond to member questions and requests promptly.
• Deliver exceptional customer service to promote satisfaction and retention.
• Conduct club tours for prospective members.
• Assist with membership sales and enrollment following the sales process.
• Perform outbound prospecting and follow-up calls to generate appointments.
• Promote club programs, personal training, and referrals.
• Support promotions, marketing initiatives, and community events.
• Maintain a clean, organized, and inviting club environment.
• Complete cleaning zones and operational checklists.
• Monitor and restock supplies; keep front desk organized.
• Assist with opening and closing procedures.
• Process memberships, payments, and updates accurately.
• Maintain confidentiality of member information.
• Communicate feedback and opportunities to leadership.
• Assist leadership with additional duties as assigned.

Skills

Customer service

Sales

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Job description

Workout Anytime in Destin, FL, seeks a proactive Member Experience Expert to deliver outstanding service, drive membership sales, and support daily club operations. You will greet members, lead tours, process memberships, and maintain a clean, welcoming environment across shifts.

The ideal candidate is energetic, sales-minded, and passionate about helping others while contributing to the club’s growth and success. Flexible hours are required.