Member Experience & Loans Specialist

Zeal Credit Union; Southgate (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Health Savings Account

Flexible Spending Account

Paid Time Off

Paid Holidays

Job summary

A community-focused financial institution in Southgate is looking for a Full-Time Member Service Specialist. In this onsite role, you'll assist members with transactions and loan applications while delivering excellent customer service. Ideal candidates should have at least 6 months of customer service experience and a passion for helping others. Enjoy great benefits including medical, dental, and flexible spending accounts.

Qualifications

• Minimum of 6 months experience in customer service.
• Passion for helping others and problem-solving abilities.
• Strong communication and attention to detail.

Responsibilities

• Assist members with daily transactions and loan applications.
• Provide top-notch customer service with empathy.
• Balance cash drawer daily and stay updated on policies.

Skills

Customer service experience

Problem-solving

Excellent communication

Attention to detail

Initiative

Education

High school diploma

Job description

A community-focused financial institution in Southgate is looking for a Full-Time Member Service Specialist. In this onsite role, you'll assist members with transactions and loan applications while delivering excellent customer service. Ideal candidates should have at least 6 months of customer service experience and a passion for helping others. Enjoy great benefits including medical, dental, and flexible spending accounts.