Member Experience Lead | Wellness Community Champion

vasafitnessexternalcareers; Westminster (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Two gym memberships

Discounted personal training

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision

Job summary

VASA Fitness is hiring a Member Experience Specialist to greet guests, build connections with members, and guide them through memberships and personal training options. You will help maintain a clean, welcoming club environment and support members on their fitness journey with casual conversations and tours.

This role emphasizes strong communication, reliability, and a customer-first mindset, with opportunities to contribute to a vibrant team culture at the Westminster club.

Qualifications

• 1+ year of customer service experience is preferred.
• Membership sales experience is a plus.
• Strong communication and professional approach.

Responsibilities

• Greet members and guests warmly at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting.
• Conduct tours to showcase facilities and services.

Skills

Customer service

Membership sales

Communication

Multitasking

Job description

VASA Fitness is hiring a Member Experience Specialist to greet guests, build connections with members, and guide them through memberships and personal training options. You will help maintain a clean, welcoming club environment and support members on their fitness journey with casual conversations and tours.

This role emphasizes strong communication, reliability, and a customer-first mindset, with opportunities to contribute to a vibrant team culture at the Westminster club.