Member Experience Lead, Gym Front Desk (Up to $55k)

The Edge Fitness Clubs LLC; Trumbull (CT); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO & Paid Holidays

401K + Life Insurance

Job summary

The Edge Fitness, LLC in Trumbull, CT is hiring for a member-facing role with a strong emphasis on service. Earn up to $55,000 annually with hourly pay plus commission, and enjoy clear opportunities for career growth as you level up.

You’ll welcome and nurture the member experience with friendliness, greet members warmly, and help them gain value from fitness programming, retail products, and club amenities. Your energy and teamwork will drive monthly sales targets and exceed member expectations.

Qualifications

• Customer service oriented with a friendly, helpful demeanor.
• Product knowledge to assist members with fitness options and amenities.
• Results-driven with ability to meet monthly sales targets.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.

Skills

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Job description

The Edge Fitness, LLC in Trumbull, CT is hiring for a member-facing role with a strong emphasis on service. Earn up to $55,000 annually with hourly pay plus commission, and enjoy clear opportunities for career growth as you level up.

You’ll welcome and nurture the member experience with friendliness, greet members warmly, and help them gain value from fitness programming, retail products, and club amenities. Your energy and teamwork will drive monthly sales targets and exceed member expectations.