Gym Front Desk Associate — Elevate Member Experience

The Edge Fitness Clubs LLC; Naperville (IL); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on training

Education reimbursement

Career growth

Paid time off

Retirement + Life Insurance

Full-time employment

Job summary

Edge Fitness, LLC in Naperville is hiring a full-time member experience advocate to drive welcoming, energetic interactions with our members from the moment they step in. You’ll greet guests, answer questions, and guide them toward the right membership options while upholding our standards of exceptional service.

Earn up to $55,000 annually with hourly pay plus commission and clear opportunities for career growth.

Qualifications

• Customer service excellence and member-first mindset.
• Knowledge of membership products and gym services.
• Result-driven approach to meet sales targets.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
• Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
• Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
• Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”

Skills

Customer Service Orientation

Product Knowledge

Results Orientation

Job description

Edge Fitness, LLC in Naperville is hiring a full-time member experience advocate to drive welcoming, energetic interactions with our members from the moment they step in. You’ll greet guests, answer questions, and guide them toward the right membership options while upholding our standards of exceptional service.

Earn up to $55,000 annually with hourly pay plus commission and clear opportunities for career growth.