Member Experience Lead — Gym Front Desk (Flexible Schedule)

MÜV Fitness; Hillsboro (OR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

MÜV Fitness is seeking a Front Desk Lead Associate to be the face of our gym, greeting members and guests, answering questions, and delivering exceptional service. You will manage front desk duties and assist with administrative tasks while promoting a welcoming atmosphere for all members.

The role emphasizes strong communication, a positive attitude, and a passion for health and fitness. Join us to help create smiles and resolutions in a fast-paced fitness environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members, and guests enthusiastically.
• Provide high level customer service and resolve issues.
• Handle front desk activities including answering phones and checking in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and maintain cleanliness and safety.

Skills

Customer service

Communication

Positive attitude

Basic computer skills

Job description

MÜV Fitness is seeking a Front Desk Lead Associate to be the face of our gym, greeting members and guests, answering questions, and delivering exceptional service. You will manage front desk duties and assist with administrative tasks while promoting a welcoming atmosphere for all members.

The role emphasizes strong communication, a positive attitude, and a passion for health and fitness. Join us to help create smiles and resolutions in a fast-paced fitness environment.