Front Desk Lead

MÜV Fitness; Hillsboro (OR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

MÜV Fitness is seeking a Front Desk Lead Associate to be the face of our gym, greeting members and guests, answering questions, and delivering exceptional service. You will manage front desk duties and assist with administrative tasks while promoting a welcoming atmosphere for all members.

The role emphasizes strong communication, a positive attitude, and a passion for health and fitness. Join us to help create smiles and resolutions in a fast-paced fitness environment.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members, and guests enthusiastically.
• Provide high level customer service and resolve issues.
• Handle front desk activities including answering phones and checking in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and maintain cleanliness and safety.

Skills

Customer service

Communication

Positive attitude

Basic computer skills

Job description

Benefits

• Employee discounts
• Flexible schedule

We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Complete our short application today!