Member Experience & Frontline Support Specialist

Walmart; Charlottesville (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Paid time off

Live Better U education program

Job summary

Walmart's Sam's Club in Charlottesville, VA is seeking a Front End Associate to provide member service, process purchases, and promote products. You will maintain checkout and self-service areas, resolve member issues, and support with payments, returns, and exchanges according to policies.

You will train new associates, ensure safety, assist with merchandising, and uphold security practices. The role emphasizes teamwork, integrity, and delivering a positive member experience.

Responsibilities

• Provides member service, maintains checkout area and processes purchases.
• Resolves member issues and concerns, promotes Sam's Club products and services.
• Guides members on self-service technology and assists with payments, returns, refunds, and exchanges.
• Maintains safety standards, assists with merchandising, and supports training of new associates.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart's Sam's Club in Charlottesville, VA is seeking a Front End Associate to provide member service, process purchases, and promote products. You will maintain checkout and self-service areas, resolve member issues, and support with payments, returns, and exchanges according to policies.

You will train new associates, ensure safety, assist with merchandising, and uphold security practices. The role emphasizes teamwork, integrity, and delivering a positive member experience.