Member Experience Specialist

Sam's Club; Vienna (WV); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits include medical,vision

401(k) and stock purchase

PTO and leave benefits

Job summary

Sam's Club in Vienna, WV is seeking a team-oriented associate to deliver exceptional member service at the front end and assist with purchases, payments, and self-checkout support. You will help members locate products, promote services, and maintain a safe, welcoming shopping environment.

Responsibilities include processing transactions, handling returns and exchanges, and ensuring policy-compliant practices while contributing to merchandising and loss prevention efforts.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provides member service and resolves issues at the checkout
• Promotes Sam's Club products and services to members
• Processes member purchases and handles payments, returns, refunds, exchanges
• Maintains safety standards and supports self-service technology for members
• Assists with training and merchandising while ensuring a safe shopping environment

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Vienna, WV is seeking a team-oriented associate to deliver exceptional member service at the front end and assist with purchases, payments, and self-checkout support. You will help members locate products, promote services, and maintain a safe, welcoming shopping environment.

Responsibilities include processing transactions, handling returns and exchanges, and ensuring policy-compliant practices while contributing to merchandising and loss prevention efforts.