Member Experience Specialist

Walmart; United States; On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

PTO & leave

Education benefits

Job summary

Walmart Sam's Club in the United States is seeking an energetic Front End Associate to deliver friendly member service, operate front-end equipment, and promote Walmart products and services. You will assist with payments, returns, exchanges, and self-service technology, while keeping the checkout area organized and safe.

This role emphasizes teamwork, training others on processes, and supporting members from entry to checkout.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Guides members on self-service technology.
• Maintains safety and security, completes safety checks.
• Assists with training of associates on processes and procedures.
• Keeps areas organized, zones merchandise, and helps with stocking.
• Ensures a clean, safe, and welcoming shopping environment.

Skills

Customer service

Cash handling

Job description

Walmart Sam's Club in the United States is seeking an energetic Front End Associate to deliver friendly member service, operate front-end equipment, and promote Walmart products and services. You will assist with payments, returns, exchanges, and self-service technology, while keeping the checkout area organized and safe.

This role emphasizes teamwork, training others on processes, and supporting members from entry to checkout.