Member Experience Specialist

Walmart; Town of Vienna (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, eye

401(k) and stock purchase plan

Paid time off

Job summary

Walmart Sam's Club in Vienna, WV is hiring for a front-end member associate. You will provide member service, process purchases, guide self-checkout tools, and promote products and services. Maintain a safe shopping area and assist with payments, returns, and exchanges.

The role emphasizes customer-first service, merchandise zoning, and adherence to safety and security standards across shift duties.

Qualifications

• Retail experience including operating front end equipment (cash register) and handling member transactions.
• Experience with mobile retail applications and customer self-service tools.

Responsibilities

• Provides member service and processes member purchases.
• Promotes Sam’s Club products and services and assists with payments, returns, refunds, and exchanges.
• Guides members on self-service technology and maintains a safe shopping environment.
• Resolves member issues and concerns and assists with merchandise locating and zones the area.
• Maintains entrance/exit areas, reviews receipts and participates in safety and security procedures.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Walmart Sam's Club in Vienna, WV is hiring for a front-end member associate. You will provide member service, process purchases, guide self-checkout tools, and promote products and services. Maintain a safe shopping area and assist with payments, returns, and exchanges.

The role emphasizes customer-first service, merchandise zoning, and adherence to safety and security standards across shift duties.