Member Experience & Front-End Specialist

Sam's Club; Michigan; On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Live Better U

Job summary

Sam's Club in Michigan is hiring a front-end associate to deliver outstanding member service, operate checkout areas, and keep the store safe and welcoming during every shift. You will assist members with purchases, returns, exchanges, and questions about products while promoting Sam's Club offerings and guiding usage of self-checkout tools.

The role emphasizes teamwork, integrity, and a positive member experience.

Qualifications

• Retail experience preferred.
• Experience operating checkout equipment and assisting customers.
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provide member service and process purchases.
• Maintain checkout area and assist with returns, refunds, and exchanges.
• Promote Sam's Club products and services; guide customers on self-service tools.
• Ensure store safety and adherence to company policies and procedures.
• Assist with training of front-line associates on processes and tools.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

POS systems

Self-checkout tech

Job description

Sam's Club in Michigan is hiring a front-end associate to deliver outstanding member service, operate checkout areas, and keep the store safe and welcoming during every shift. You will assist members with purchases, returns, exchanges, and questions about products while promoting Sam's Club offerings and guiding usage of self-checkout tools.

The role emphasizes teamwork, integrity, and a positive member experience.