Member Experience Specialist

Sam's East, Inc.; Southgate (MI); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Job summary

Sam's East, Inc.’s Sam's Club in Southgate, MI is hiring for a Front End Associate to provide friendly member service, maintain the checkout area, and process purchases. You’ll promote products, assist with returns, and help members with self-checkout tech while safeguarding assets and ensuring a safe store environment.

Stocked with benefits and a competitive hourly wage, this role emphasizes teamwork, integrity, and a service-minded approach to every member interaction.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and processes member purchases.
• Maintains the checkout area and resolves member issues.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and assists with payments, returns, and exchanges.
• Maintains a safe shopping environment and protects Sam's Club assets.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's East, Inc.’s Sam's Club in Southgate, MI is hiring for a Front End Associate to provide friendly member service, maintain the checkout area, and process purchases. You’ll promote products, assist with returns, and help members with self-checkout tech while safeguarding assets and ensuring a safe store environment.

Stocked with benefits and a competitive hourly wage, this role emphasizes teamwork, integrity, and a service-minded approach to every member interaction.