Member Experience Specialist

Sam's East, Inc.; Pineville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's East, Inc. (Sam's Club) in Pineville, NC, is hiring for a Frontline Member Service Associate. You’ll provide member service, process purchases, assist with payments, returns, and exchanges, and help members with self-service technology.

You'll maintain checkout and entrance areas, promote products, and follow safety and loss prevention policies; training will cover new programs and technologies while supporting a respectful, efficient shopping environment.

Qualifications

• Retail experience preferred.
• Customer service skills required.
• Experience with front-end cash registers or POS systems helpful.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and assist with payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services and support self-service technology.

Skills

Retail experience

Customer service

Cash handling

Tools

Mobile retail apps

Job description

Sam's East, Inc. (Sam's Club) in Pineville, NC, is hiring for a Frontline Member Service Associate. You’ll provide member service, process purchases, assist with payments, returns, and exchanges, and help members with self-service technology.

You'll maintain checkout and entrance areas, promote products, and follow safety and loss prevention policies; training will cover new programs and technologies while supporting a respectful, efficient shopping environment.