Member Experience & Front-End Specialist

Sam's West, Inc.; Cicero (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Sam's West, Inc. is seeking a front-line associate at the Cicero, IL location to provide member service, operate front-end equipment, and process purchases. You will assist members with questions, promote products and services, and help maintain a safe, organized shopping environment.

The role includes handling payments, returns, and exchanges per company policy, and supporting training initiatives. Work involves engaging with members, identifying needs, and contributing to a positive shopping

Qualifications

• Retail experience including operating front end equipment.

Responsibilities

• Provide member service and resolve issues.
• Process purchases, payments, returns and exchanges.
• Promote Sam's Club products and services to members.
• Maintain a safe and welcoming shopping environment.
• Assist with training and onboarding of associates.

Skills

Retail experience

Mobile apps

Job description

Sam's West, Inc. is seeking a front-line associate at the Cicero, IL location to provide member service, operate front-end equipment, and process purchases. You will assist members with questions, promote products and services, and help maintain a safe, organized shopping environment.

The role includes handling payments, returns, and exchanges per company policy, and supporting training initiatives. Work involves engaging with members, identifying needs, and contributing to a positive shopping