Member Experience Specialist

Sam's West, Inc.; Tinley Park (IL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Life insurance

Education benefits

Job summary

Sam's West, Inc. in Tinley Park, IL is seeking frontline support associates to assist members, operate the front-end, and process purchases. You will help with returns, exchanges, and understanding self-service technology while maintaining a safe, organized checkout area.

The role emphasizes delivering friendly service, promoting products, handling payments, and following policies. Training and program rollouts are part of the role, with a focus on safety and integrity.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Promote Sam's Club products and services and process member purchases.

Skills

Retail experience

Front-end equipment operation

Mobile retail applications

Tools

POS system

Job description

Sam's West, Inc. in Tinley Park, IL is seeking frontline support associates to assist members, operate the front-end, and process purchases. You will help with returns, exchanges, and understanding self-service technology while maintaining a safe, organized checkout area.

The role emphasizes delivering friendly service, promoting products, handling payments, and following policies. Training and program rollouts are part of the role, with a focus on safety and integrity.