Member Experience & Front Desk Specialist
Planet Fitness - Glow Brands
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Planet Fitness - Glow Brands is seeking a friendly Member Services Representative to deliver top-notch customer service to members, prospective members, and guests. You will handle front desk tasks, greet visitors, sign up new members, and conduct tours while maintaining a clean, welcoming club environment.
The role emphasizes punctuality, reliability, and a positive attitude, with opportunities to advance within a supportive fitness community.
Qualifications
- Customer service background preferred.
- Basic computer proficiency required.
- A passion for fitness and health.
- Upbeat and positive attitude is essential.
- Punctuality and reliability a must.
- Excellent customer service skills; interact with members and co-workers in a positive, professional way.
Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle front desk activities: answer phones, check members in, sign up new members, conduct tours.
- Facilitate updates to member accounts.
- Respond to questions and concerns promptly and escalate as needed.
- Assist in keeping the club neat and clean.
Skills
Education
Job description
Planet Fitness - Glow Brands is seeking a friendly Member Services Representative to deliver top-notch customer service to members, prospective members, and guests. You will handle front desk tasks, greet visitors, sign up new members, and conduct tours while maintaining a clean, welcoming club environment.
The role emphasizes punctuality, reliability, and a positive attitude, with opportunities to advance within a supportive fitness community.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
