Member Experience & Front Desk Associate

Chuze Fitness; Broomfield (CO); On-site; USD 51,577,000 - 55,504,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Job summary

Chuze Fitness in Broomfield, CO is seeking a Team Member to deliver outstanding member experiences, warmly greet guests, and guide new members through sign-ups and tours. You will help maintain a clean, inviting space and support front desk tasks including memberships and inquiries.

Responsibilities include answering questions about memberships, programs, and amenities; managing club space and cleanliness; assisting with retail sales and check-ins; and promoting a friendly, hospitality-driven

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, fitness programs, amenities, equipment, and club tours.
• Ensure the club looks its best by completing daily cleaning tasks and maintaining an inviting space.
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries.
• Resolve member questions related to accounts, billing, and club services, with leadership support as needed.
• Prepare and serve smoothies where applicable (Chuze Blends).
• Support Kids Club standards and operations to ensure exceptional service for families.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Job description

Chuze Fitness in Broomfield, CO is seeking a Team Member to deliver outstanding member experiences, warmly greet guests, and guide new members through sign-ups and tours. You will help maintain a clean, inviting space and support front desk tasks including memberships and inquiries.

Responsibilities include answering questions about memberships, programs, and amenities; managing club space and cleanliness; assisting with retail sales and check-ins; and promoting a friendly, hospitality-driven