Guest Experience & Front Desk Associate

Chuze Fitness; Jacksonville (FL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Chuzer Referral Incentive Program

Free First Aid/CPR and food handler

Engaging and dynamic work environment

Job summary

Chuze Fitness in Jacksonville, FL is seeking a part-time Team Member to greet members, guide tours, assist with sign-ups, and help maintain a clean, welcoming space. You will support front desk operations and answer member questions with a friendly, service-oriented approach.

Responsibilities include welcoming guests, providing membership information, and ensuring a positive club experience for families and individuals alike.

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.

Responsibilities

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families

Skills

Customer service

Communication

Interpersonal skills

Team-based mindset

Attention to detail

Multitasking

Opening/closing shifts

Education

High school diploma or equivalent

Job description

Chuze Fitness in Jacksonville, FL is seeking a part-time Team Member to greet members, guide tours, assist with sign-ups, and help maintain a clean, welcoming space. You will support front desk operations and answer member questions with a friendly, service-oriented approach.

Responsibilities include welcoming guests, providing membership information, and ensuring a positive club experience for families and individuals alike.