Front Desk & Guest Experience Team Member

Chuze Fitness; Albuquerque (NM); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Blen

Free First Aid/CPR and food handler"

Job summary

Chuze Fitness in Albuquerque, NM seeks a Team Member to deliver exceptional member experiences and support front desk operations. You will greet guests, explain memberships, tours, and programs, and keep the club clean and welcoming.

Responsibilities include member check-ins, retail assistance, and answering inquiries while maintaining a high-energy, guest-focused environment. This role offers growth opportunities and a supportive team culture.

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, programs, amenities, and tours.
• Maintain a clean, inviting space by completing daily cleaning tasks.
• Assist with memberships, retail sales, member check-ins, and phone inquiries at the front desk.
• Resolve member questions related to accounts, billing, and club services, with leadership support as needed.
• Prepare and serve smoothies where applicable and uphold Kids Club standards as needed.

Skills

Customer service

Phone etiquette

Interpersonal skills

Multitasking

Team player

Education

High school diploma

Tools

POS system

Job description

Chuze Fitness in Albuquerque, NM seeks a Team Member to deliver exceptional member experiences and support front desk operations. You will greet guests, explain memberships, tours, and programs, and keep the club clean and welcoming.

Responsibilities include member check-ins, retail assistance, and answering inquiries while maintaining a high-energy, guest-focused environment. This role offers growth opportunities and a supportive team culture.