Member Experience Associate - Fitness Club

Chuze Fitness; Florida; On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Job summary

Chuze Fitness in Florida is seeking a part-time Team Member to welcome members, guide club tours, and help with sign-ups. The role emphasizes hospitality, a friendly demeanor, and proactive member service in a busy fitness club environment.

You will help keep the club clean, assist at the front desk, and support member questions about accounts and services. Evening and weekend availability is required, with benefits including a free MAX Chuze Fitness membership and discounts.

Qualifications

• Excellent customer service, communication, and interpersonal skills.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.
• High school graduate or equivalent.

Responsibilities

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families
• Free MAX Chuze Fitness membership
• 401k
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

Skills

Customer service

Communication

Interpersonal skills

Team-based mindset

Multitasking

Attention to detail

English fluency

Education

High school diploma or equivalent

Job description

Chuze Fitness in Florida is seeking a part-time Team Member to welcome members, guide club tours, and help with sign-ups. The role emphasizes hospitality, a friendly demeanor, and proactive member service in a busy fitness club environment.

You will help keep the club clean, assist at the front desk, and support member questions about accounts and services. Evening and weekend availability is required, with benefits including a free MAX Chuze Fitness membership and discounts.