Member Experience Financial Services Advisor

Ascend Federal Credit Union; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ascend Federal Credit Union in Murfreesboro, TN is seeking an enthusiastic Teller/Member Service Representative to deliver exceptional member experiences. You will open accounts, process deposits and withdrawals, and provide accurate, friendly service while promoting AFCU's products and services.

Under supervision, you will handle cash handling, notary and signature guarantee tasks, and support daily branch operations.

Qualifications

• 1–3 years minimum of customer service experience required.
• CCUFC certification or related financial counseling designation preferred.

Responsibilities

• Open consumer accounts and handle deposits/withdrawals.
• Promote AFCU services and cross-sell products.
• Provide accurate and courteous service to members in person and by phone.
• Perform teller duties, notary and signature guarantee tasks as needed.

Skills

Customer service

Cash handling

Cross-selling

Communication

Education

High School Diploma

Tools

Microsoft Office

IRA Service Center Software

Job description

Ascend Federal Credit Union in Murfreesboro, TN is seeking an enthusiastic Teller/Member Service Representative to deliver exceptional member experiences. You will open accounts, process deposits and withdrawals, and provide accurate, friendly service while promoting AFCU's products and services.

Under supervision, you will handle cash handling, notary and signature guarantee tasks, and support daily branch operations.