Member Banking & Loan Specialist

Ascend Federal Credit Union; Manchester (TN); On-site; USD 29,000 - 42,000; Full time

Job summary

Ascend Federal Credit Union in Manchester, TN, seeks a friendly Teller/Member Service Associate to deliver high-quality service and handle routine banking transactions.

You will open and maintain accounts, provide cash handling, cross-sell credit union services, and support members with online banking and account questions. Training and growth opportunities are available in a collaborative, member-focused environment.

Qualifications

• High school diploma or equivalent required.
• Associate degree or specialized financial services training preferred.
• Complete CCUFC designation via CUNA program is a plus.

Responsibilities

• Provide courteous, consistent member service at the teller window.
• Open and maintain consumer accounts and process deposits, withdrawals, and transfers.
• Explain accounts and ownership options; cross-sell credit union products and services.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service experience

Cash handling

Organizational skills

Risk management

Education

High school diploma

Associate degree preferred

CCUFC designation

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

IRA Service Center Software

Job description

Ascend Federal Credit Union in Manchester, TN, seeks a friendly Teller/Member Service Associate to deliver high-quality service and handle routine banking transactions.

You will open and maintain accounts, provide cash handling, cross-sell credit union services, and support members with online banking and account questions. Training and growth opportunities are available in a collaborative, member-focused environment.