Member Experience Teller – Bilingual Preferred

ADP, Inc.; Nashville (TN); On-site; USD 25,000 - 29,000; Full time

Job summary

Fortera Federal Credit Union in Nashville, TN is seeking a dedicated Bank Teller to greet members and assist with everyday banking needs. You will process routine transactions and help maintain accurate cash handling, aiming to deliver a high-quality member experience.

The role requires strong communication, reliability, and attention to detail, with opportunities to grow within a community-focused credit union environment.

Qualifications

• High school graduate or equivalent.
• Basic understanding of Credit Union operations.
• Fluency in English and Spanish preferred.
• Previous banking experience is a plus.
• At least six months experience in cash handling, customer service, or retail sales.

Responsibilities

• Represent the Credit Union professionally and courteously.
• Process routine transactions: cash checks, deposits, withdrawals, transfers.
• Maintain balanced cash drawer and proper balancing procedures.
• Resolve member requests and questions promptly.
• Openly communicate significant problems or concerns to branch management.
• Perform drive-up teller and night drop duties as assigned.
• Refer cross-sell opportunities to Relationship Managers.
• Complete required compliance training and follow regulations.
• Work at multiple Credit Union locations as needed, including extended hours.

Skills

Bilingual English/Spanish

Friendly and personable

Accurate and detail-oriented

Reliable and trustworthy

Great communicator

Team player

Education

High school diploma or equivalent

Job description

Fortera Federal Credit Union in Nashville, TN is seeking a dedicated Bank Teller to greet members and assist with everyday banking needs. You will process routine transactions and help maintain accurate cash handling, aiming to deliver a high-quality member experience.

The role requires strong communication, reliability, and attention to detail, with opportunities to grow within a community-focused credit union environment.