Member Experience & Enrollment Specialist

United Defense Tactical - Glendale; Glendale (AZ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Complimentary or discounted training

Employee discounts on gear and apparel

Growth opportunities within the academy

Job summary

United Defense Tactical - Glendale is seeking a Member Services Representative to be the first point of contact for members and guests. This part-time position involves greeting individuals, managing check-ins, handling inquiries, processing payments, and ensuring a professional and welcoming environment. Qualifications include a high school diploma, customer service experience, and strong communication skills. Preferred skills include familiarity with front desk operations and membership-based businesses. Benefits include discounted training and employee discounts on gear.

Qualifications

• High school diploma or equivalent required.
• Customer service, front desk, or administrative experience preferred.
• Strong communication skills with adults and guests.

Responsibilities

• Greet members and guests with professionalism and respect.
• Manage daily check-ins and assist with student accounts and attendance.
• Answer phones, emails, and inquiries about programs, schedules, and events.

Skills

Customer service

Strong communication skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

CRM software

Scheduling software

Job description

United Defense Tactical - Glendale is seeking a Member Services Representative to be the first point of contact for members and guests. This part-time position involves greeting individuals, managing check-ins, handling inquiries, processing payments, and ensuring a professional and welcoming environment. Qualifications include a high school diploma, customer service experience, and strong communication skills. Preferred skills include familiarity with front desk operations and membership-based businesses. Benefits include discounted training and employee discounts on gear.