Member Experience & Enrollment Specialist

Crunch Fitness, Primetime Fitness LLC; Chesterfield (MO); On-site; USD 24,000 - 36,000; Full time

Job summary

Crunch Fitness in Chesterfield, MO is seeking a friendly front desk agent to greet members, handle check-ins, tours, and membership inquiries. The role emphasizes promoting memberships, referrals, and demonstrations while maintaining up-to-date records in Crunch Fitness VFP systems.

You will contribute to a positive, inclusive environment and ensure the facility stays clean and welcoming for all members. This is a growth-minded team focused on delivering great member experiences and

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness in Chesterfield, MO is seeking a friendly front desk agent to greet members, handle check-ins, tours, and membership inquiries. The role emphasizes promoting memberships, referrals, and demonstrations while maintaining up-to-date records in Crunch Fitness VFP systems.

You will contribute to a positive, inclusive environment and ensure the facility stays clean and welcoming for all members. This is a growth-minded team focused on delivering great member experiences and