Member Experience & Engagement Leader

YMCA of South Hampton Roads; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Benefits

Opportunities for advancement

Job summary

The YMCA of South Hampton Roads in Virginia Beach is seeking motivated individuals to deliver exceptional service to members and guests. Responsibilities include implementing sales and membership strategies, providing administrative support, and promoting program enrollment.

The ideal candidate will have strong customer service skills, the ability to multitask effectively, and is available to work flexible hours including evenings and weekends.

Qualifications

• Excellent verbal, interpersonal and problem-solving skills.
• Ability to work in a fast-paced and constantly-changing environment.
• Strong knowledge of computer operations and relationship-building skills.

Responsibilities

• Deliver excellent service to all members, guests, and program participants.
• Implement sales and membership strategies.
• Coordinate program registration and ensure proper member service procedures.

Skills

Customer service experience

Sales skills

Interpersonal skills

Problem-solving skills

Multitasking

Tools

Microsoft Office Suite

Google Documents

Job description

The YMCA of South Hampton Roads in Virginia Beach is seeking motivated individuals to deliver exceptional service to members and guests. Responsibilities include implementing sales and membership strategies, providing administrative support, and promoting program enrollment.

The ideal candidate will have strong customer service skills, the ability to multitask effectively, and is available to work flexible hours including evenings and weekends.