Member Experience & Relationship Specialist

Northland Area FCU; Mills Township (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Advancement opportunities

Benefits package

Job summary

Northland Area FCU in Michigan seeks a Full Time Member Relationship Representative at our Skidway location to deliver outstanding service and support members with daily transactions.

You will be the face of the credit union, helping members solve problems, promoting products, and meeting service goals in a fast-paced, people-focused environment. Prior customer service or financial experience is a plus.

Qualifications

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Responsibilities

• Be the face of our credit union, delivering outstanding service
• Handle daily financial transactions with accuracy
• Meet member education and service goals
• Promote a wide range of products to help members thrive

Skills

Customer service

Financial experience

Attention to detail

Communication

Job description

Northland Area FCU in Michigan seeks a Full Time Member Relationship Representative at our Skidway location to deliver outstanding service and support members with daily transactions.

You will be the face of the credit union, helping members solve problems, promoting products, and meeting service goals in a fast-paced, people-focused environment. Prior customer service or financial experience is a plus.