Member Relationship Representative

Northland Area FCU; Gaylord (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Real advancement opportunities

Amazing benefits package

Job summary

Northland Area FCU in Gaylord is seeking a Full Time, Member Relationship Representative to be the face of the credit union and deliver outstanding service to our members.

You will handle daily transactions with accuracy, support member education goals, and promote a wide range of products designed to help our members thrive in a fast-paced, service-driven environment. Equal Opportunity Employer.

Qualifications

• Must possess and maintain a valid driver’s license and have relevant customer service or financial experience.
• Experience with cash handling is preferred.

Responsibilities

• Deliver outstanding service to members and handle daily financial transactions with accuracy.
• Meet member education and service goals and promote a wide range of financial products.
• Act as the friendly face of the credit union in a fast-paced, member-focused environment.

Skills

Customer service

Problem solving

Attention to detail

Communication skills

Job description

Your Next Career Move Starts Here!

We are seeking candidates for a Full Time, Member Relationship Representative position at our Gaylord location.

Ready to turn everyday conversations into financial success stories? We're looking for someone who loves helping people and wants to grow with a team that truly values exceptional service.

What is The Role? To b

e the face of our credit union!

Deliver outstanding service, handle daily financial transactions with accuracy, meet member education and service goals, and promote a wide range of products that help our members thrive—all in a fast‑paced, people‑focused role.

You're Perfect If You:

• Love helping people solve problems
• Have an eye for detail
• Bring warmth and professionalism to every interaction
• Have customer service or financial experience (bonus points!)

Why You'll Love It Here:

• Member Education goals that actually make sense
• Incentive pay + annual bonuses + paid training
• Real advancement opportunities
• Amazing benefits package

Qualifications

Must possess and maintain a valid driver’s license + previous credit union, financial institution, cash handling, customer service, sales or related experience preferred.

Your members are waiting!

Equal Opportunity Employer