Member Experience & Data Integrity Coordinator

AAA Hoosier Motor Club; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Generous 401k w/ company match

Free AAA Plus Membership

Job summary

A leading membership organization in Indiana is seeking a Member Experience Coordinator to ensure data integrity and efficient processing of membership records. This role involves managing incoming mail, providing internal support, and responding to web-related inquiries. Candidates should have a high school diploma and preferably one year of experience in inside sales or customer service. Join our team for a culture that fosters professional growth and offers competitive benefits, including paid time off and a robust 401k plan.

Qualifications

• One year of inside sales, data management, or customer service experience is preferred.

Responsibilities

• Manage Direct Mail Responses efficiently.
• Answer procedural questions from branch staff.
• Respond to Contact Us requests on the website.

Skills

Data management

Customer service

Inside sales

Education

High school diploma or GED

Job description

A leading membership organization in Indiana is seeking a Member Experience Coordinator to ensure data integrity and efficient processing of membership records. This role involves managing incoming mail, providing internal support, and responding to web-related inquiries. Candidates should have a high school diploma and preferably one year of experience in inside sales or customer service. Join our team for a culture that fosters professional growth and offers competitive benefits, including paid time off and a robust 401k plan.