Member Experience Coordinator

Serendipity Labs; Carmel (IN); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Potential bonus up to $500 per quarter

80% Paid Medical, Dental, Vision (Yearly Open Enrollment)

50% Paid Short-Term and Long-Term Disability

Flexible Spending Account (FSA) and Health Savings Account (HSA)

Paid Parental Leave Policy

401K through TriNet & Empower Retirement Services

Employee Assistance Program (EAP)

Commuter Benefits

Staff Discounts via TriNet Marketplace

Generous Paid Time Off, Sick Time and company paid holidays

Educational Assistance Program

Employee Referral Program

Job summary

A flexible workplace solutions provider in Carmel, Indiana, is seeking an Experience Coordinator who excels in customer service and hospitality. This role includes welcoming guests, handling requests, and ensuring a high standard of service. The ideal candidate will have at least one year of hospitality experience, strong organizational skills, and a passion for building professional relationships. Competitive hourly rates, paid sick leave, and other benefits are offered.

Qualifications

• 1+ year experience in a hospitality position required.
• Strong communication and organizational skills needed.
• Ability to handle customer service requests efficiently.

Responsibilities

• Provide a warm welcome to visitors at reception.
• Handle phone and in-person requests for assistance.
• Assist in delivering meetings and events.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Hospitality experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook)

Job description

A flexible workplace solutions provider in Carmel, Indiana, is seeking an Experience Coordinator who excels in customer service and hospitality. This role includes welcoming guests, handling requests, and ensuring a high standard of service. The ideal candidate will have at least one year of hospitality experience, strong organizational skills, and a passion for building professional relationships. Competitive hourly rates, paid sick leave, and other benefits are offered.