Member Experience Advisor — Growth & Impact

Hoosier Hills Credit Union; Paoli (IN); On-site; USD 21,945 - 32,924; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Career growth opportunities

Job summary

A leading credit union in Indiana is looking for an Associate Member Advisor to create exceptional member experiences. This role focuses on building relationships with members, managing transactions, and offering tailored product recommendations. Candidates should have a high school diploma and 1-2 years of retail experience, along with strong communication skills. Offering a salary from $15.93/hr to $23.90/hr, this position provides various career growth opportunities in a supportive environment.

Qualifications

• 1-2 years experience working in a retail setting with daily customer interaction.
• Outstanding verbal and written communication.
• Ability to analyze data and make informed decisions.

Responsibilities

• Provide exceptional service aligned with the organization's mission.
• Forge and maintain strong connections with new and existing members.
• Execute transactions and manage account service requests efficiently.
• Identify and suggest products that meet members' needs.
• Communicate clearly with supervisors and team members.

Skills

Customer interaction

Cash handling

Communication skills

Relationship building

Analytical skills

Education

High school diploma or equivalent

Job description

A leading credit union in Indiana is looking for an Associate Member Advisor to create exceptional member experiences. This role focuses on building relationships with members, managing transactions, and offering tailored product recommendations. Candidates should have a high school diploma and 1-2 years of retail experience, along with strong communication skills. Offering a salary from $15.93/hr to $23.90/hr, this position provides various career growth opportunities in a supportive environment.