Member Experience Concierge – Wellness Club Front Desk

Equinox; Noroton Heights (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary Club membership

Competitive salary & benefits

Incentives: Personal Training, Pilates

Job summary

Equinox Noroton Heights is seeking a friendly, energetic front desk associate to deliver exceptional member experiences. You will greet guests, assist with sign-ups, update member accounts, and ensure the lobby stays organized and welcoming throughout opening hours.

We value reliability, a positive attitude, and comfort with computers or POS systems. The role offers competitive compensation, complimentary club access, and incentives across our fitness, spa, and shop services.

Qualifications

• Reliable, professional, computer literate, energetic and friendly.
• Interested in health, fitness, and/or sports.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts.

Skills

Customer service

Computer literacy

Energetic

Friendly

Tools

POS software

Membership systems

Job description

Equinox Noroton Heights is seeking a friendly, energetic front desk associate to deliver exceptional member experiences. You will greet guests, assist with sign-ups, update member accounts, and ensure the lobby stays organized and welcoming throughout opening hours.

We value reliability, a positive attitude, and comfort with computers or POS systems. The role offers competitive compensation, complimentary club access, and incentives across our fitness, spa, and shop services.