Member Concierge & Front Desk Pro – Perks Included

Equinox Fitness Club; Darien (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary and benefits

Complimentary Club membership

Perks and incentives with services (PT

Job summary

Equinox Fitness Club in Darien, CT is seeking Front Desk Associates to deliver exceptional guest service, greet visitors professionally, and manage member interactions at the front desk. You will scan IDs, handle phone inquiries, and keep member accounts up to date while maintaining a welcoming lobby environment.

The role also supports opening shifts and embodies our commitment to health, fitness, and outstanding guest experiences across our clubs.

Qualifications

• Reliable, professional, computer literate, energetic and friendly.
• Interested in health, fitness, and/or sports.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Scan membership IDs.
• Answer phones.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts.

Skills

Customer service

Professional demeanor

Computer literacy

Energetic

Friendly

Job description

Equinox Fitness Club in Darien, CT is seeking Front Desk Associates to deliver exceptional guest service, greet visitors professionally, and manage member interactions at the front desk. You will scan IDs, handle phone inquiries, and keep member accounts up to date while maintaining a welcoming lobby environment.

The role also supports opening shifts and embodies our commitment to health, fitness, and outstanding guest experiences across our clubs.