Member Experience Concierge & Sales (Evenings)

Planet Fitness; Highlands Ranch (CO); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Job summary

A fitness center is seeking a Customer Service Representative responsible for enhancing member experiences through exemplary service. Your role will involve greeting potential members, conducting front desk operations, and solving member inquiries. Strong communication and customer service skills are essential. Enjoy benefits including health insurance, a free membership, and development opportunities. Join us in creating a welcoming and supportive environment for all members!

Qualifications

• Strong customer service skills are essential for engagement with members and guests.
• Basic computer proficiency is required for handling inquiries and record-keeping.
• Active listening skills to understand and respond effectively to member concerns.

Responsibilities

• Greet potential members and provide a positive experience.
• Handle front desk tasks, including phone inquiries and member check-ins.
• Assist with member services issues and maintain club cleanliness.

Skills

Customer service skills

Communication

Listening

Problem solving

Basic computer proficiency

Job description

A fitness center is seeking a Customer Service Representative responsible for enhancing member experiences through exemplary service. Your role will involve greeting potential members, conducting front desk operations, and solving member inquiries. Strong communication and customer service skills are essential. Enjoy benefits including health insurance, a free membership, and development opportunities. Join us in creating a welcoming and supportive environment for all members!