Member Experience & Front Desk Associate

Planet Fitness - PF Baseline Fitness; Maple Grove (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee Appreciation Program

Free Membership

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Maple Grove. This role is vital for new member sales and ensuring a positive experience for all members and guests.

You will handle front desk responsibilities, assist with member check-ins, and maintain club cleanliness. Strong customer service and communication skills are crucial. Full-time and part-time positions are available, with various benefits including health insurance and a free membership.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency is required.
• Honesty and good work ethic are mandatory.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls and assist members.
• Maintain neatness and cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative in Maple Grove. This role is vital for new member sales and ensuring a positive experience for all members and guests.

You will handle front desk responsibilities, assist with member check-ins, and maintain club cleanliness. Strong customer service and communication skills are crucial. Full-time and part-time positions are available, with various benefits including health insurance and a free membership.