Member Experience Concierge II

Life Time Inc.; Cypress (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Life Time Inc. is looking for a Membership Concierge II in Cypress, Texas. You'll be the first point of contact, delivering exceptional customer service and maintaining member accounts. The role requires strong multi-tasking abilities and effective communication skills.

A high school diploma is required, along with 1-2 years of customer service experience. The position emphasizes a commitment to an inclusive workplace, celebrating individual contributions while ensuring opportunity based on merit.

Qualifications

• 1-2 years of experience in customer service or sales.
• Ability to work in a fast-paced environment.
• Complete Retention Specialist Certification within 60 days of hire.

Responsibilities

• Act as first point of contact for members and guests.
• Build relationships and create extraordinary experiences.
• Maintain updated knowledge of club programming and policies.

Skills

Customer service

Multi-tasking

Verbal communication

Education

High School graduate or equivalent

Bachelor’s Degree in Hospitality

Job description

Life Time Inc. is looking for a Membership Concierge II in Cypress, Texas. You'll be the first point of contact, delivering exceptional customer service and maintaining member accounts. The role requires strong multi-tasking abilities and effective communication skills.

A high school diploma is required, along with 1-2 years of customer service experience. The position emphasizes a commitment to an inclusive workplace, celebrating individual contributions while ensuring opportunity based on merit.