Member Experience Specialist

Life Time Inc.; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Life Time Inc. in Houston, Texas is seeking a Membership Concierge II. This role serves as a primary contact for members and guests, focusing on engagement and exceptional service delivery.

Candidates should have a high school diploma and 1-2 years in customer service. Your responsibilities will evolve around providing support, maintaining account information, and ensuring a seamless experience for all guests.

A Bachelor's degree in Hospitality is preferred but not required. Join us and be part of a vibrant, inclusive workplace.

Qualifications

• 1-2 years of experience in customer service or sales.
• Ability to work in a fast-paced environment.
• Friendly and outgoing demeanor required.

Responsibilities

• Act as first point of contact for members and guests.
• Build relationships and create extraordinary experiences.
• Support engagement and acquisition via calls.

Skills

Customer service skills

Multi-tasking ability

Verbal communication

Education

High School graduate or equivalent

Bachelor’s Degree in Hospitality

Job description

Life Time Inc. in Houston, Texas is seeking a Membership Concierge II. This role serves as a primary contact for members and guests, focusing on engagement and exceptional service delivery.

Candidates should have a high school diploma and 1-2 years in customer service. Your responsibilities will evolve around providing support, maintaining account information, and ensuring a seamless experience for all guests.

A Bachelor's degree in Hospitality is preferred but not required. Join us and be part of a vibrant, inclusive workplace.