Member Experience Concierge — Hospitality & Wellness

Life Time Inc.; Troy (MI); On-site; USD 30,000 - 35,000; Part time

Job summary

Life Time Inc. in Troy, Michigan is seeking a Membership Concierge to provide outstanding customer service to its members and guests. This role is vital as you are the first point of contact, ensuring everyone feels welcomed. Ideal candidates should have at least 6 months of service experience and a passion for living a healthy lifestyle.

Applicants must possess strong communication skills and are expected to work a minimum of 15 hours per week. Life Time values diversity and offers a supportive work environment.

Qualifications

• Minimum of 6 months service/reception experience needed.
• Ability to stand for 4 hours at a time is required.
• Must work a minimum of 15 hours per week.

Responsibilities

• Act as the first point of contact for members and guests.
• Facilitate incoming phone calls from members and guests.
• Educate all members and guests of club programming and events.

Skills

Customer service skills

Effective communication

Multi-tasking ability

Hospitality mindset

Education

High School diploma or equivalent preferred

Job description

Life Time Inc. in Troy, Michigan is seeking a Membership Concierge to provide outstanding customer service to its members and guests. This role is vital as you are the first point of contact, ensuring everyone feels welcomed. Ideal candidates should have at least 6 months of service experience and a passion for living a healthy lifestyle.

Applicants must possess strong communication skills and are expected to work a minimum of 15 hours per week. Life Time values diversity and offers a supportive work environment.