Member Experience Specialist

Life Time Inc.; Dallas (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Life Time Inc. is seeking a Membership Concierge to warmly welcome members and guests, delivering exceptional customer service in a health-club setting. You will educate guests about programs, events, and pricing while building value-based relationships that support member goals.

The role emphasizes hospitality, fast-paced service, and the ability to handle member transactions with accuracy and care. This position aligns with a healthy, active lifestyle and team-driven culture.

Qualifications

• Front desk/customer service experience preferred.
• Strong communication and hospitality attitude.
• Ability to multi-task in a fast-paced environment.
• Willingness to work at least 15 hours per week.

Responsibilities

• Serve as the first point of contact for members and guests.
• Educate members about club programming, events, pricing, and policies.
• Build relationships to deliver extraordinary experiences.
• Assist members with transactions and account changes.

Skills

Customer service

Hospitality mindset

Effective communication

Multi-tasking

Stand for four hours

Education

HS diploma

Job description

Life Time Inc. is seeking a Membership Concierge to warmly welcome members and guests, delivering exceptional customer service in a health-club setting. You will educate guests about programs, events, and pricing while building value-based relationships that support member goals.

The role emphasizes hospitality, fast-paced service, and the ability to handle member transactions with accuracy and care. This position aligns with a healthy, active lifestyle and team-driven culture.