Member Experience Specialist

Life Time Inc.; Bloomingdale (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Fully subsidized membership

Discounts on products and services

401(k) retirement plan

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a Membership Concierge I to provide outstanding customer service to members and guests. In this role, you will create welcoming experiences and assist with various member needs while fostering loyalty.

You will manage communications effectively and maintain a thorough understanding of club offerings. This hourly position offers a pay range of $15.00 to $18.00, and your dedication to service and a healthy lifestyle is essential.

Qualifications

• Minimum of 6 months service/reception experience.
• Ability to stand for 4 hours at a time.
• Commitment to serve others and a passion for a healthy lifestyle.

Responsibilities

• Acts as the first point of contact for members and guests.
• Facilitates incoming phone calls from members and guests.
• Maintains knowledge of club programming and policies.
• Builds relationships with members and creates extraordinary experiences.
• Assists members with transactions and account changes.

Skills

Effective communication skills

Customer service

Multi-tasking

Education

High School graduate or equivalent

Job description

Life Time Inc. is seeking a Membership Concierge I to provide outstanding customer service to members and guests. In this role, you will create welcoming experiences and assist with various member needs while fostering loyalty.

You will manage communications effectively and maintain a thorough understanding of club offerings. This hourly position offers a pay range of $15.00 to $18.00, and your dedication to service and a healthy lifestyle is essential.