Member Experience Concierge – Gym Front Desk

VASA Fitness; Bountiful (UT); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Two complimentary gym memberships

401(k) options

Paid Time Off (30+ hours/week)

Paid Parental Leave

Job summary

VASA Fitness in Bountiful, UT is seeking a Member Experience Specialist to be the first friendly face for members. You will greet members, build personal connections, and keep the club clean and organized while guiding them on memberships, upgrades, and personal training options.

You will help members feel valued and motivated, support a welcoming community, and contribute to a positive, energetic gym atmosphere.

Qualifications

• 1+ year of customer service or membership sales experience.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and create personal connections.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized.
• Assist with membership sales and tours.
• Address member needs with helpful solutions.

Skills

Strong communication

Multi-tasking

Customer service

Job description

VASA Fitness in Bountiful, UT is seeking a Member Experience Specialist to be the first friendly face for members. You will greet members, build personal connections, and keep the club clean and organized while guiding them on memberships, upgrades, and personal training options.

You will help members feel valued and motivated, support a welcoming community, and contribute to a positive, energetic gym atmosphere.