Member Experience Concierge — Front Desk

Planet Fitness; Las Piedras (PR); On-site; USD 12,000 - 21,000; Part time

Job summary

Planet Fitness in Las Piedras, PR is hiring a Part Time Front Desk Associate to be the first point of contact for members and guests, delivering friendly service and helping maintain a clean, welcoming club environment.

You will assist with memberships, answer questions, process check-ins and transactions, and support daily operations, including locker rooms and facilities, while upholding Planet Fitness standards.

Qualifications

• Experience in customer service preferred.
• Excellent communication and interpersonal skills.
• Basic computer skills required.
• Positive attitude and welcoming environment.
• Able to multitask in a fast-paced setting.
• Willing to work evenings and weekends.
• High school diploma or equivalent required.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist with membership inquiries and gym services.
• Check-in members and handle transactions at the front desk.
• Keep front desk areas clean and organized.
• Promote memberships and services to potential members.
• Collaborate with team to maintain club standards.

Skills

Customer service experience

Strong communication skills

Interpersonal skills

Basic computer skills

Positive attitude

Ability to multitask

Flexible hours

Education

High school diploma or equivalent

Job description

Planet Fitness in Las Piedras, PR is hiring a Part Time Front Desk Associate to be the first point of contact for members and guests, delivering friendly service and helping maintain a clean, welcoming club environment.

You will assist with memberships, answer questions, process check-ins and transactions, and support daily operations, including locker rooms and facilities, while upholding Planet Fitness standards.