Member Experience Concierge

Arch Amenities Group; North Bethesda (MD); On-site; USD 21,000 - 29,000; Full time

Job summary

Arch Amenities Group is hiring a Front Desk Associate at our Pike & Rose location. You will greet guests and members, learn the facility and services, and help guests with reservations, directions, and inquiries while ensuring the Arch Experience standard is delivered with warmth and professionalism.

Responsibilities include processing transactions, handling money, maintaining cleanliness, reporting issues, and supporting team operations.

Qualifications

• High School diploma required; college degree preferred.
• Experience handling money.
• Excellent communication and customer service skills.
• Efficient, well organized, and able to multitask.
• Professional appearance and discretion.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Greet guests and members and maintain Arch Amenities Group Experience standards.
• Process transactions and handle payments.
• Maintain facility cleanliness and uphold safety.
• Assist with reservations and inquiries.
• Support staff with various duties as assigned.

Skills

Customer service

Communication

Money handling

Team player

Education

High School diploma

Tools

Office equipment

Job description

Arch Amenities Group is hiring a Front Desk Associate at our Pike & Rose location. You will greet guests and members, learn the facility and services, and help guests with reservations, directions, and inquiries while ensuring the Arch Experience standard is delivered with warmth and professionalism.

Responsibilities include processing transactions, handling money, maintaining cleanliness, reporting issues, and supporting team operations.