Member Experience Concierge

Life Time Inc.; Norcross (GA); On-site; USD 16,531 - 22,041; Part time

Job summary

Life Time Inc. in Norcross, GA is seeking a Membership Concierge to deliver outstanding customer service to members and guests. As the first point of contact, you ensure welcomes and value-based interactions to support healthy life goals.

The role involves handling inquiries, guiding programming information, processing simple transactions, and maintaining a friendly, fast-paced environment. Candidates should have at least 6 months of service experience and a willingness to obtain Concierge

Qualifications

• Minimum of 6 months service/reception experience.
• Effective communication and customer service skills.
• Must be able to work a minimum of 15 hours per week.
• Must commit to serving others with a hospitality mindset.

Responsibilities

• Serve as first point of contact for members and guests.
• Answer and route incoming calls and assist with transactions.
• Educate members about club programming, events, pricing, and policies.
• Foster hospitality and create memorable experiences for guests.
• Assist members with account changes.

Skills

Customer service

Communication skills

Multi-tasking

Verbal communication

Stand for four hours

Education

High school diploma or GED

Job description

Life Time Inc. in Norcross, GA is seeking a Membership Concierge to deliver outstanding customer service to members and guests. As the first point of contact, you ensure welcomes and value-based interactions to support healthy life goals.

The role involves handling inquiries, guiding programming information, processing simple transactions, and maintaining a friendly, fast-paced environment. Candidates should have at least 6 months of service experience and a willingness to obtain Concierge