Member Experience Concierge

ClubCorp (Invited); Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Invited, part of the ClubCorp family, is seeking a Concierge to deliver outstanding member experiences at our Dallas-area clubs. You will manage reservations, answer calls and emails, and help promote club events and services with a focus on warm, personalized service.

As a member-facing role, you will engage with new and at-risk members, support outreach efforts, update calendars, and help coordinate communications across channels to ensure seamless visits.

Qualifications

• Experience in hospitality or club services.
• Excellent communication and interpersonal skills.
• Ability to manage multiple reservations and inquiries.

Responsibilities

• Greet members and guests warmly, provide a positive first impression and resolve inquiries.
• Answer calls, manage reservations, and respond to emails promptly.
• Promote club events, services and special offerings to drive engagement.

Skills

Phone etiquette

Reservation management

Customer service

Outbound outreach

Tools

M360 system

MemberFirst platform

Job description

Invited, part of the ClubCorp family, is seeking a Concierge to deliver outstanding member experiences at our Dallas-area clubs. You will manage reservations, answer calls and emails, and help promote club events and services with a focus on warm, personalized service.

As a member-facing role, you will engage with new and at-risk members, support outreach efforts, update calendars, and help coordinate communications across channels to ensure seamless visits.