Member Experience Champion - Free Gym Membership

Planet Fitness; Town of Middletown (NY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

401K with employer match

Health insurance options

Life insurance & disability

Job summary

Planet Fitness in Middletown, NY is seeking a full-time Customer Service Representative. You will deliver a Judgement Free member experience, greet members, sign up new members, and log amenities while answering questions in a friendly, professional manner.

We offer growth opportunities, competitive pay with scheduled increases, shift-differential pay for select hours, and strong benefits including PTO, 401K with employer match, health options, and a Free Black Card membership.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones cheerfully and use information script.
• Greet members, sign up new members, and log amenities.

Skills

Customer service

Phone etiquette

Communication

Education

High school diploma / GED

Tools

POS system

Job description

Planet Fitness in Middletown, NY is seeking a full-time Customer Service Representative. You will deliver a Judgement Free member experience, greet members, sign up new members, and log amenities while answering questions in a friendly, professional manner.

We offer growth opportunities, competitive pay with scheduled increases, shift-differential pay for select hours, and strong benefits including PTO, 401K with employer match, health options, and a Free Black Card membership.