Member Services Representative — Growth & Benefits

Planet Fitness; Middletown (DE); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

PTO for all employees

401K Retirement Fund (Employer match)

Health Insurance Options

Life Insurance

Short-Term Disability (100% Company)

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Middletown, DE is seeking a Customer Service Representative for full-time hours starting at $15 per hour. The role includes weekend and weekday shifts with scheduled increases at set anniversaries.

You will greet members, assist with sign-ups, answer questions, and help maintain a clean, welcoming club environment. From opportunities for growth to benefits like PTO, health options, and a 401(k) plan, this position emphasizes a positive, Judgement Free experience for members and

Qualifications

• Previous customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.

Skills

Customer service

Basic computer skills

Education

High school diploma / GED

Job description

Planet Fitness in Middletown, DE is seeking a Customer Service Representative for full-time hours starting at $15 per hour. The role includes weekend and weekday shifts with scheduled increases at set anniversaries.

You will greet members, assist with sign-ups, answer questions, and help maintain a clean, welcoming club environment. From opportunities for growth to benefits like PTO, health options, and a 401(k) plan, this position emphasizes a positive, Judgement Free experience for members and